Payment

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay, including tax.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Please contact us to get the latest information on your desired trip.

Preparation

Comfortable clothing is preferred, but you are welcome to show up wearing whatever your heart desires. However, do take weather conditions into consideration, as you might need a light jacket or rain coat for before and after you enter the vehicle, as they have a removable cover to adjust to the atmospheric conditions and provide you with a very comfortable tour.

Other than yourself and clothing suited for the weather, we suggest you bring a water bottle for the journey and a camera to capture the most wonderful views and monuments that we will be guiding you through.

Reservation

You must call or email us 24 hours ahead of your scheduled tour for a full refund. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to traffic or anything that could disturb the tours.

Weather

We do our tours in the rain, snow (we just don´t remeber last time it snowed in Lisbon), wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the day prior of your trip if there are changes due to weather.