Local Tuk Tuk is a brand of Preserve Fantasy, Limitada, with headquarters in Rua Doutor Gomes Leal 3A, 2560-331 Torres Vedras – Portugal and operating under the licence 461/2016 issued by Turismo de Portugal. In Spain services are provided by the travel Agency TUKTUK WORLD, SL, registered in Dirección General de Turismo – Comunidad de Madrid.

Before making a reservation at Local Tuk Tuk we encourage you to read these Terms & Conditions carefully, as they constitute a contract agreement between Local Tuk Tuk and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.

By submitting a booking you confirm to us that you comply with these arrangements.
Once you have submitted your booking and personal details through www.localtuktuk.com, you will receive a confirmation of your booking via e-mail. Please note that all online bookings require payment of 100% of the total package price at the time of the booking.

Please print out this e-mail, as you will need to show them during you boarding, alternatively you can bring your Order Number and we may require an ID matching the booking submitted.

For all Local Tuk Tuk packages please notice that Compensation will not be payable to passengers if Local Tuk Tuk is forced to cancel or in any way change passengers booking schedule due to force major which in this context is defined as government action or restraint,  threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or any other event beyond Local Tuk Tuk’s control.

TERMS OF PAYMENT

Please note that all online bookings require payment of 100% of the total package price at the time of the booking. We accept all major credit cards: Visa, MasterCard and American Express.

There is no service fee for processing payments with Credit Cards.
All Prices quoted on Local Tuk Tuk are in Euros (€) and per tour, unless otherwise specified. All payments and refunds are due in Euros. Local Tuk Tuk is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.

VALIDITY OF PRICES

All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site include value-added tax. Local Tuk Tuk reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such costs increases that are outside Local Tuk Tuk’s control.

Local Tuk Tuk reserves the right to alter routes, itineraries or departure times without prior notice should this be necessary due to weather or other reasons that are beyond Local Tuk Tuk’s control.

If a tour is cancelled due to circumstances beyond our control, we will refund the money you have paid. Local Tuk Tuk shall then have no further liability towards you.

CANCELLATION TERMS

Cancellations received up to 24hours before scheduled departure will be fully refunded. For cancellations received within 24hours of scheduled departure will not be refunded.

If you need to make a change to your tour arrangement you must send us a notification via e-mail at least 4 hours in advance before scheduled departure.

LAW AND JURISDICTION (Spain) – (LEY Y JURISDICCIÓN ESPAÑOLA)

Services in Spain are supplied according to the following laws:
(Los servicios en España se regirán conforme a la siguiente normativa:)
Ley 34/2002 de 11 de julio de servicios de la sociedad de la información y de comercio electrónico
RDL 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios